If you feel that an unauthorized transfer was made to or from your Bluebird Account or suspect any other fraudulent activity, contact us Our lines are open 24/7. Enter your user ID and Email then click on send password. Dispute a Transaction If you feel that an unauthorized transfer was made to or from your Bluebird Account or suspect any other fraudulent activity, contact us Our lines are open 24/7. Go to the login page for Transaction Express: 2. Call 1-88 if your card starts with 5332 or, call 88 if your card starts with 5115. Instead, please use Secure Messaging within Online Banking or call our Help Desk. IT Help Desk Websites How to reset your Password in Transaction Express 1. If you have questions or need assistance with your Direct Express® card, contact Direct Express® customer service 24 hours a day, 7 days a week, by calling the number on the back of your card. ![]() For additional information on Overdraft Protection using your credit card, please visit For details on other options, please visit /checking/overdraft-services/. DO NOT include any personal information, such as account numbers or passwords. Transaction Services is your go-to expert for the most important part of your business getting paid. There may be other options available to protect against overdraft that may be less costly. Refer to the Consumer Credit Card Customer Agreement and Disclosure Statement for details. Once your credit card has been confirmed, please allow up to 3 business days for your Overdraft Protection service to be fully enabled. Your credit card must be confirmed if it is not confirmed, no money will transfer to cover the overdraft. Interest will accrue from the date each advance is made. ![]() If you have a joint checking account, you will be responsible for all advances, including interest and charges, from your credit card to cover overdrafts, regardless of who writes the check, makes the debit card purchase, or engages in any other transaction that causes the overdraft. Once approved, add your Simon Credit Card to your mobile wallet and start earning up to 5 back at Simon Centers nationwide. If you choose to link your account to your Wells Fargo checking account for Overdraft Protection, please note the following. Subject to account eligibility requirements.
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